Category: cloud migration
Consider Digital Transformation in Your Contact Center September 23, 2019 by Donna Penwell Under: Cloud Migration, Digital Transformation, Blog, Contact Center

As a business is envisioning the move of their contact center to the cloud, it makes sense to look beyond the cloud migration itself and consider how supplementary digital applications can be added.

Calculating the Business Value of Migrating to the Cloud August 28, 2019 by Marketing Under: Cloud Migration, Blog, Contact Center

When it comes to a cloud migration, it's important to first define value. Migrating to the cloud takes time and money: the ultimate benefits to the organization's bottom line must be quantified for.

3 Tips to Help Your Cloud Migration Take Flight August 14, 2019 by Cynthia Stryker Under: Cloud Migration, Blog, Contact Center

Cloud technology is undoubtedly one of the leading enablers of business and IT efficiency. And as with any major shift in process or technology, the migration process can be complex.

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