The adoption of AI in the contact center has long been a topic of discussion. With spikes in call volume due to the COVID-19 virus and accompanying global pandemic , businesses are now looking to.
Category: ibm
Implementing AI to Address a Global Pandemic
August 06, 2020
Under:
Self-Service,
AI,
Blog,
IBM
The adoption of AI in the contact center has long been a topic of discussion. With spikes in call volume due to the COVID-19 virus and accompanying global pandemic , businesses are now looking to.